Ashley Pearce
North Island ▷ Rotorua Region ▷ Rotorua ▷
0.5/5
**BEWARE!
On 23/01/24 in the Deluxe Pools, our relaxing evening was ruined by a pervert in the Priest Pool, taking photos of random women when they weren't looking! This old creep had his screen facing us as he took photos of two young, early 20 year old girls, and then quickly got off his camera app once he realized we saw him doing it.
My boyfriend first reported it to a blonde staff member, and she told him it was the other STAFF MEMBER'S COUSIN (we learned this pervert is a local who presumably visit often!!!), and that she would tell the coworker and have her delete the photos 'if' there were any. She then proceeded to explain that this spa has had guests in the past take photos of strangers before and post them online. If you've had this problem before, then why are you still allowing people to bring their phones into these areas??! Poor decision from management.
Then, as my bf was heading towards the lobby, the staff member related to this creep tried to gaslight my boyfriend about what he saw, saying 'if' he took photos, it would be of his family. 'If'?! We SAW him do this & my boyfriend had to correct her multiple times, explaining these people did not fit the description of his family. The staff member then tried to insist there was no one matching the description of the women who were photographed, until her coworker eventually remembered them. This staff member was clearly trying to cover for her pervert relative.
Again, we were told THIS CREEP IS A LOCAL and despite this being a recurring issue, the staff and management clearly aren't seriously interested in stopping it.