Unfortunately, our tour was marred by the attitude of the owner of the company, Mike Rose.

Our experience with PMT began in 2020, when we booked a 16 day self-guided tour, which due to the pandemic, was postponed. We eventually rebooked our tour for November/December 2023.

Following payment of the balance and receiving the itinerary, we noticed some inconsistencies between this and the website/original tour details. We queried this politely with Mike and we’re astounded by his arrogance and rudeness, having merely pointed out that we were seeking clarification before leaving the UK. He questioned whether a motorcycle tour of New Zealand was really right for us? His email reply was confrontational, including bold and red type and the tone was offensive.

To sum up, Mike needs to seriously consider improving his customer care skills.

Despite having had a fantastic tour of New Zealand, we will certainly not be using Paradise Motorcycle Tours again.

Reviewed 10 months ago and experienced in November 2023