Upon arrival I received a van that had dirty sheats, empty gas tank and a tea cooker that was incomplete so was not able to make tea.

I was told to buy a new tea pot somewhere and get the gastank filled at any gas station. I could not find any gas stations around auckland that was able to fill my gas tank. Further it took me a full day to find a shop with tea cookers. I of course dont know where to go as it is my first time in NZ. Additionally it was also not nice to have to clean the sheets of the van on the first day after a 28 hour flight. 2 weeks into the trip our van started leaking water, still after two weeks the van is leaking and this company has not called me back to get it repaired after multiple promises of getting called back. Don't book with this company. If something goes wrong it is nearly impossible to get anything fixed, they leave you in the dark. Getting a hold of a living person on the phone when calling them is also nearly impossible.

Reviewed 12 months ago