jessrob
South Island ▷ Fiordland ▷ Te Anau ▷
1.0/5
This company is horrible to deal with.
When we arrived for our trip we were separated into boats with very LARGE men, because the two guys couldn't paddle themselves. When I pulled the guide aside she told me that if we changed the set up the guys couldn't go on the trip. I spent all day hauling that huge man around the sound, didn't get any photos, and when I emailed regarding my unhappiness was told that I couldn't have been made happy anyway, since I had missed a discount by a day. They charged my bank card, which I asked them not to do from the beginning, then I was told the money for the trip would be refunded (due to the poor quality of the trip) and it never was. I would highly recommend choosing another company. There are many. Unless you like to pay to paddle a big weight around when you're on vacation, then you've found your company!