This is my first time travelling in NZ and i decided to travel the south island by a campervan.

After doing some researched online, I have chosen the Maui Ultima 2 berth not just because it was spacious for two people and also the car supposed to be new (under 2.5 years). However, the car provided was with dents and damages. The worst part was the customer service. The staff refused to give brief introduction as everything could be found in the apps. And the same staff refused to answer any questions and asked us to google it instead……that was a terrible experience.

Later, it was found out the waste water hose was missing……and, luckily, there was another staff helped us to check the campervan again and she also gave us some tips and introduction of the car….

Reviewed about 1 year ago