Hi, 20 days after returning the van I receive a invoice for damage I don't know about .

please read my response below.

Stay away from McReant.

Why am I receiving this Invoice for $2500?

It doesn’t list what was damaged on the awning?

There was no damage on it when I returned it.

I have paperwork signed from your staff listing what was damaged on the van.

The only damage was the lefthand review mirror and a vent for the fridge had fallen off.

The fridge vent not my fault

On pickup we were given the van with one Gas bottle empty. The water tank overflowed through the van, wetting

all our clothes and bags. For the next 2 weeks we could only half fill our water.

We paid for snow chains and got snow socks; they came apart the first time we used them, leaving us stuck on the side of the

road for 4 hours. We were refused entry to snow fields as snow socks are not allowed. Could not rent or buy chains because of the size no one on Queenstown had any. RAA told us that brand of snow socks are not to be used in NZ at all. We could not leave Queenstown as chains where required to drive to Dunedin and Milford Sound.

Because of McRents incompetents We lost one and a half days of skiing and lessons that would amounted to about $1500, and we did not see Milford Sound.

I have found that McRent was nothing but difficult.

Reviewed over 1 year ago