The Van was in an unacceptable state of damage when picked up and was suprised it would be rented with as many dings.

Sliding door didnt close properly due to damage and door alarm went off as soon as we left the rental yard. The Van started getting an oil warning light so we called Mighty and went to specified mechanic who diagnosed blown rocker cover and sever oil leak and advised dangerous to drive. Mighty did not help at all and left us stranded for 5 hours with no assistance or advice on when or where a replacement vehicle would be available. Mighty then advised to drive the vehicle around town after mechanic warned of van potentially catching fire. After many phone calls and pleading several times for assistance and next steps we were repeatedly ignored as we waited 5 hours until we were left with no other option other then move the van out of workshop or pack our bags and be on foot. I had to beg the mighty representative to review and follow their policies regarding break downs with continued ignorance and delay tactics. Absolutely disgraceful quality of vehicle and even worse service. On dusk we received a call to drive the unfit vehicle to a camp site with no confirmation of what was to become of our situation the following day.

Reviewed over 1 year ago