The man at branch 280 Great South Rd, Auckland started off helping me but once he realised I called the wrong branch, he started shouting.

He said, "you called the wrong branch, call the right branch" and he hung up.

How rude!

I was upset so called him back but he just said, "I'm serving 3 other customers" and hung up again.

Very poor telephone technique.

Reviewed over 1 year ago