Sebi
South Island ▷ Canterbury ▷ Christchurch ▷
0.5/5
The car that was handed over to us corresponded in no way to our ideas or the pictures that Kiwi supplied with their offer.
It is not a problem for us if the car is old, but this car has dents everywhere and rusts on all corners.
You can also maintain a car. You could have made a circle around the whole car on the handover protocol, so much was marked.
The water tank was not filled up. The waste tank was not empty. There is no electric water pump as stated by Kiwi in the description. Cheating the customer.The manual water pump didn’t work.
At the first campsite we noticed that the power cable was not working. We had to buy a new one that was installed with the help of the campsite operator. Kiwi didn’t believe us as we asked for a refund.
The campervan was really in poor condition. Flaws everywhere. This does not come across in your offer photos. In Germany, the car would not have received a TÜV (german certificate of security). The doors inside on the cupboards are crooked and jam when opening and closing. The refrigerator is absolutely unhygienic und stopped working in the middle of the night. The curtains are partially torn and offer
no privacy. The entry at the side
door…Why not spend 10 NZD for a rubber carpet? Not understandable…
Customer Service did not respond . Thanks for nothing!
Even the lady from the rental company was embarrassed when it was handed over.
If you hat said that the van has nearly 600.000 km we could have better imagined of the condition of the car. In Germany, the car would not have received a TÜV (certificate of security)
We would like to express that we are not satisfied and that we expect at least a price reduction