We rented a van through them from 23rd Dec to 09 Jan.

Paid more than 5,000 dollars. Our flight got cancelled and reschedule for the 25th Dec. I called them 4 times to try to get a pick up out of office since they were closed from 24th to 27th. It was not possible, even if they say contactless pick up available on their website. They extra charged me 200 dollars to pick up the van on the 27th saying they were sending someone just for me. The truth was they were open on the 27th as well and they just wanted to extra charge me a fee that doesn't exist.

In general the van was ok, but really slow. It couldn't make more than 40 km/h where the road was ascent.

People at the branch was helpful, but custom service is poor.

Reviewed over 1 year ago