Late email to tell me that i could not pick-up the vehicle as expected because the bond had been declined.

The office was closed and I was with my 3 kids and my wife at the airport, with no solution. We took a taxi ($$$) to our hotel, then I went to Mode rentals the day after to pick-up the vehicle... Poor service at the desk, no excuses, no Booster seat in the car at first... But invoice overloaded with "after-hours fee" (????) So disappointed. I will never go with Mode rentals again...

Reviewed over 1 year ago