Kate
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
We returned it to one of the four different addresses on our email paper trail and left for Australia - it was the wrong address and they reported it stolen!
The pick up address was a huge confusion as it wasn’t as per our instructions and when we finally figured out where to go and collect it we were told we didn’t have a car as they had booked it under the wrong name. The car was hadn’t been serviced in 13 months and was due 9000km ago and needed new wipers and brake pads, the lights on the interior console didn’t work on the transmission, we cleaned it at a service station using paper towel and water as it was disgusting. Full of dents and rust and was 8 years old. Fuel tank wasn’t full. And they overcharged us and refused to refund. And I was there for a funeral so this just made the trip even more miserable