Completely hopeless, paid cash to book at an I-site, got a text 2 days later saying it was cancelled due to staff shortages.

New Zealand can barely run a decent ferry, train or bus service anymore, it’s embarrassing.

Tried to call the customer service number but it just hangs up after 2 rings. To be fair, Interislander is just as unreliable, so it’s just a kiwi thing these days, nobody really cares, and why should they?

Reviewed about 2 years ago