Sally Keegan
North Island ▷ Auckland Region ▷ Auckland ▷
1.5/5
Hoping for a last fun night in our camper, stated pool, mini golf, lots of things to do.
Golf was very run down and shut off, pool was covered, and other activities (table tennis) has all balls missing. 3G is awful here, so we paid for wifi, which also is useless. Rather disappointed, wouldn’t recommend.
We are disappointed to hear you did not enjoy your stay at our park. We trust you found our clean facilities and timer free showers were useful in preparation for your next flight. We have never closed the mini golf, and we have the clubs and balls at the office for customers to come and use. Recently we have had unseasonal heavy rain that flooded some of the minigolf area. We don't charge any fees for the minigolf . It is earmarked for upgrade it in the future. The pool cover is left on the pool in inclement and cooler weather as it helps to keep the water as warm as possible. Camp staff are happy to remove it when a customer requests. On sunny days the pool cover is removed. The table tennis balls are available at the office as the signs in the TV room clearly outline.
We feel that if you had communicated with our friendly staff your stay would have been a lot more enjoyable at our camp. Generally all this information is given to you at the time of check in, so we will make sure that in the future the customers are clearly made aware of how to access the pool, mini golf, and the ping pong balls.
Regarding the wifi, if you have a NZ sim card with Spark or Vodafone you will get 4g coverage at the camp. If you are with one of the other companies it may cause some problems. This will be the case in many areas in New Zealand.
Suzanne Cooper