I rented a Chaser in Auckland for 15 days.

After 40 km the red oil light poped up and we had to go and check the oil level loosing a morning.

After 7 days the engine brokedown and we needed to be towed away( They cover just 200 NZ for this and is not written in the contract.If it cost more it is at your own expenses. Luckly wasn't the case) . At the phone during the night they are not able to help you for the organization so we had to call back the next morning and sleep in a random parking lot and be towed again the next day.

We were almost in Wellington ready to go to the souther island but we had to go to Auckland by plane to take the replace vehicle because they don't have anything in the south.

We took the other van. This one was quiet dirty, the pans and the kitchen stuff a bit smelly, no tabs for the wc, no dishes soap and the tank wasn't full even if we had the option full-to-full. The first night we discovered that the domestic battery was dead.

We couldn't use the water, the fridge and anything else unless the engine was on or attached to the power.

We couldn't do our holiday because of that.

They refounded us some expenses and some days with no problems but still not enough to cover the stess, the loss of time and all the activities we couldn't do because of the issues... I can understand the breakdown... Can happen if cars are old or badly kept but the domestic battery should have been checked out before every rental and changed time by time.

At the end. If you can, don't rent from them... There are so many other valid options and companies... If you have to hire a van from them check everything out really carefully because they don't do it and ask for the missing things.

Worst experience ever.

Really TOO expensive for what they offer.

I'll never repeat the mistake to use JUCY as a rental company.

Reviewed about 2 years ago