Pat KennedyHarp
North Island ▷ Auckland Region ▷ Auckland ▷
4.5/5
An excellent experience overall with our rental from McRent.
From the time we started investigating to dropping off the motor home, their staff were helpful, professional and cared about our trip. We were unable to pick up the van on the day we were suppose to due to mechanical issues. They gave us a rental car and covered our hotel and food expenses so we could proceed with our trip as planned. They had a driver bring the van to us when it was available. There was a small issue with the toilet, one call to them and they arranged a service at a nearby town at our convenience. They compensated us to our satisfaction at the end of the trip for the time we were without the vehicle. Overall the van was good quality, everything in good working order and well equipped. McRent is a highly recommended company from our perspective.