Landon
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
Literally the worst car rental experience I have ever had.
Only posting one picture — that of the van with over 160,000 kilometers on it (over 100,000 miles) — as it tells you all you need to know. Van was probably from the 1990s (it is now the year 2022!), Awful stench emanating from the vehicle (likely urine, vomit, old food, etc.), 3 grimy children car seats, a door that doesn’t fully shut, power/auto key lock that doesn’t work, tires with little traction (huge safety issue) that spun out on a hill (almost rolled backed into the car behind us), poor upfront customer service and no (zero) in-rental customer service, and to top things off, a bright purple and green color (with no advance disclosure this would be the case) to the van! Had a decent experience with Jucy the first and only other time I rented with them, but will never return. Renter should seriously beware!