An unprofessional company.

I booked the Mont Blanc trip, they changed it to a cheaper Gran Paradiso version. The guide is hopeless and impatient. He enjoy scoffing and insulting his client. One could walk at any speed provided that it is his speed. He even pull the rope when I was jumping over a crevasse, then to tell me off for stepping forward and losses the rope! If you miss a turn, he will scoff you again. When I report it to the head office, I got no reply. When pushed, the lady replied that due to the hot weather, guides are like that! And since my guide is from Scotland, she justified: Scot has a sense of humour! That was it. Next time, you all should try Charmonix Experience. It is cheaper and far more professional.

Reviewed over 2 years ago