Melfuction Berry
South Island ▷ Canterbury ▷ Christchurch ▷
0.5/5
Beware.
These campers are now in the 'older' category. Our first night the house batteries had zero charge as they were so old. We had no lights, water pump, fridge. But worst, the battery alarm went off all night resulting in having to start the engine 5 times during the night to get enough charge in to stop alarm. There solution was to put us in a tiny camper, on day 1. We booked the largest camper for good space. So we had to push to do the right thing and just let us go to a battery shop to replace. Very simple . When returned they kept our $5000 deposit and sent us a list of so called 'broken things' . When we contested this that it was all general wear and tear from it being an old camper they agreed. But still charged us for a broken bed slat and charged us the admin - for a list of things they agreed were due to camper being old. So i contested again only for them to then decide they would only return 3,000 of our deposit , not the sent invoice of $203. This was like getting day light robbed and so unnesscary. We felt so duped that we had to go get advice from citizen advice. They have now refunded but it was awful. To be robbed like this at the end of a nice trip. So please people, if you rent. Take PHOTOS of EVERY single thing in camper. From door handles to window latches because they willl try to rob you, having read other people reviews, Im really gutted that a small NZ camper company would do this to people. Disgusting.