I ordered a shuttle for 6.45am on 4th June from Hillmorton Christchurch to Christchurch International Airport.

Text received shortly after to say pickup would be 6.45am which was ok. Then another text to say a shuttle would come at 6.10am. I waited outside in1c for my pickup. Oh yes another message - no shuttle would be coming but a Blue Star Taxi but the $28 would remain the same! He was another 1/4 hour arriving and then arriving at the airport he demanded $31 because there was just me in the taxi and he would have to pay a fee for entering the airport.

I had no option but to pay the extra money.

I am totally disappointed in the way Super Shuttle Christchurch treated me and at the age of 75 years old it is not acceptable.

Reviewed over 2 years ago