Elizabeth S
North Island ▷ Auckland Region ▷ Auckland ▷
5.0/5
FABULOUS service.
They TOTALLY exceeded all expectations. I got a cracked windscreen, I had not taken any extra insurance so it was completely my responsibility to deal with this. I called to let them know what had happened.
I had a car from Wellington branch but was in Auckland. Mode took care of everything for me - gave me a substitute car to use for my entire booking. Organised the repair of the windscreen. They altered my booking for me, when they did not need to. They were very prompt, very efficient, kind and attentive. Their rates are also extremely cost effective. What an AWESOME company.