Rebecca Johnson
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
DO NOT USE JUCY!
You have been warned. They didn't clean our van and we had to clean someone else's hair off our bedding, someone else's possessions out of the van and clean someone else's food off the kitchen and camp table. This was during COVID when they promise to do extra cleaning. The van was also fitted with illegal tyres which we had to get changed during our holiday - which took two days out of our trip. Jucy didn't give a damn either - they gave us $200 back (out of $1800!!) but only because we pushed. They didn't even call us. Absolutely disgusting service. They have a terrible reputation and now we know why. Every Jucy van driver we spoke to over 2 weeks had problems too. Don't do it - you'll regret it.