We hired a campervan from McRent NZ in the winter school holidays (July 2021) and I cannot fault the campervan or their service.

The initial booking was made via email through the Auckland branch and then we collected the campervan from the ladies at the Christchurch branch. We had previously been sent video instructions for how things worked in the campervans that helped to prepare us for our journey and cut the time at pick up down.

We travelled in a group of 5 families and had 3 different models of campervans between us all - every model was great.

We had free transfers from the airport (and we didn't have to wait) and then we were shown through our campers that were all only about a year old. In the office they had a box of "leftovers" (grocery items that others had left behind when returning their campers) that we could pick from - great to grab some dishwashing liquid and salt/pepper etc!

The heating system was perfect to keep us cosy throughout our journey despite it being the middle of winter, and we stayed off-grid the entire time - not plugging in to power once. We freedom camped every night, and the travel during the day was enough to ensure the power was topped up.

We discovered our fridge wasn't working the first night (bad luck seeing as the campervan was only a year old) and were given a temporary fix (portable 12v cooler box) until they could replace the fridge the following day. We were refunded for our taxis and compensated for our time while it was fixed. We had no issues the rest of the trip.

The campervan was modern, equipped with everything we needed (except wine glasses and handtowels), and our kids loved the bunk beds at the back (we had a 6 berth). We loved the experience so much that we booked again to do another trip next year.

Reviewed about 3 years ago and experienced in July 2021