There were problems with the handover which was lacking in detail!

The isolater switch was not on despite being told the 240 volt cable was connected when given the vehicle (this had to be stowed). The person doing this did not stow steps correctly so these were lost. The toilet flush tank was not full and when I contacted the service on how to fill the tank, they did not get back. The initial advice was to use the shower to flush which is what we did for the hire. The front right cabin window leaked when rain hit the window directly (half a bucket over 24 hours makes a real mess). The reversing camera virtually useless. However Roadside service to fix a punctured tire was excellent. The spare tire was crappy. The tools provided in the van was not really adequate I.e too light for weight of vehicle and torque required to safely complete the job.

Reviewed over 3 years ago