Ben
North Island ▷ Auckland Region ▷ Clevedon ▷
0.5/5
We tried to camp with you today.
Hi There
Site 32 does not have any access other than through existing sites.
This is not suitable for anyone camping. As my original enquiry noted, we have a caravan, so we needed to be able to get it on and off the site without driving through other sites.
I am very unimpressed, we have been camping at least once a year at Orere point for twenty years.
I can understand your desire to increase returns based on area sold but you have ruined a holiday we had been looking forward to for a long time. We now have two crying children who don’t understand why we could not stay.
What you did was dishonest and you knew it.
Do me a favour, ensure there is no delay in the refund as it is not yet showing and stop selling sites that only exist on paper. This is negligent and dishonest. If you had told us the site was not suitable we would have gone elsewhere, I am now out of pocket for fuel and time and have nowhere to go but back home.