I spent quite a bit of time researching companies to hire a camper to take my family on a much needed holiday (cost wasn't an issue, as I wanted a quality camper).

I made a special trip to view the camper and discuss the model which we required, and also discussed with staff the need for a reasonably clean camper as one of the family has severe issues with dust. It was a 21 day hire. Wasn't supplied with model requested. On closer inspection whilst packing up the camper at home, we realised it was absolutely disgustingly filthy. Cutlery dirty, fridge dirty, black mould in shower and toilet, and camper smelt revolting. The toilet waste was full which we realised after we left, and no blue toilet liquid was supplied. I had to clean the toilet waste out 3 times because it was left full and stunk to high heaven. Then when I pulled out the awning it was covered in black mould and stunk as well and mouldy water was dripping off it. Obviously this van had not been cleaned and checked over. The bedding and mattresses were so manky we didn't use the bedding, and had to air the camper out prior to use. The reversing camera didn’t work. Very disappointed, especially as we were promised the earth. When I returned the camper, the staff did not seem to care about the issues, and their arrogant attitude was the same as the van - STINK. Also while I was returning the camper, the customer in front of me was complaining of very similar issues. Do not recommend at all.

Reviewed over 3 years ago