Johnno25
North Island ▷ Taupo Region ▷ Taupo ▷
5.0/5
We visited the funtastic Prawn Park on Saturday July 9th.
IWe had an outstanding experience while we were there, all six hours of it.
From the reception desk where we met Marwin (I think that is the correct spelling) to the staff at the fishing hut the service we encountered was exceptional.
Marwin is the perfect person for the reception area, with his huge welcoming smile and broad knowledge of the workings of the prawn farm. The tour he conducted was fun, informative and we felt that no question we asked was too silly. The fishing hut staff were helpful, even walking around in the rain to see how we were going, giving us more bait, suggesting different techniques, and icing our meagre catch. The restaurant staff were also helpful offering us different options for cooking our catch. Unfortunately time nor budget allowed us to enjoy their menu, other than the perfectly cooked hot chips, nicely presented in a tray for takeaway, with sauce AND aioli at no extra cost. Cooked quickly and delivered with a smile. Most impressive service and quite possibly the best chips we have had.
The Gauntlet, The Bush Walk, Water Bikes, Playground and Treasure Hunt were also fun, for us and the kids.
All in all it was a great day, the kids loved it, good value for money (even without the Grab One half price Voucher) and your overall customer service was phenomenal. We will be recommending this experience to anybody who is willing to listen.
Thanks again
North Island ▷ Taupo Region ▷ Taupo ▷
3.5/5
A nice walk with some impressive craters and cool views.
Not as impressive as some free walks in Rotorua but reasonable value for money at $14.50 for a family. Boardwalk is very expensive to maintain so justified prices. Plesant staff as well. Facilities nice and clean.