We reserved a campervan before COVID hit and paid a deposit.

When the borders closed Road Runner Rentals urged us to pay the remaining amount. They then cancelled our booking and refused to refund us. They then claimed that we forfeited our booking by not showing up, even though the borders were closed and they cancelled our booking. Finally they stopped replying to emails. Horrible company with abysmal customer service, avoid at all cost!

Reviewed almost 4 years ago and experienced in March 2020