Franco Sabadini
North Island ▷ Auckland Region ▷ Auckland ▷
4.5/5
We had a great experience with Mad Campers.
The staff was really polite and answered all our questions both online and in person. The van worked well, it had everything advertised and it was in pretty good shape.
We only had one issue with the van and it was that the fridge didn't work when the van was not running (probably some electrical issue with the connection to the second battery) but it did work when the van was on (i.e., when we were driving). Unfortunately, we realised this a couple of days after we had started our trip and given that it was during the end of year holidays and we were pretty far from Christchurch already they couldn't do anything about it when we called them. This was a bit annoying but it didn't ruin our experience. They were very sorry about this issue and gave us a significant refund once we returned the van so all in all it was a positive result.
We'd definitely rent from them again on our next trip.