rvonroad
South Island ▷ Mount Cook - MacKenzie ▷ Lake Tekapo ▷
2.5/5
We work in the motorhome industry and are talking to motorhome clients each day about their motorhomes, experiences and will also recommend to them places to stay based on our personal experience while
travellling around NZ.
Being in the industry, we always mention this and there is often some reflection on pricing as we can send clients to varying locations and we do indeed do this on a regular basis.
With this holiday park however I was met with a nonchalant attitude by staff/management when mentioning my position..probably based on the fact they are the only camping ground in Tekapo and indeed have the monopoly there.
They seemed totally unworried about potential business which could have been sent their way..I can only guess they do not need additional clients.
I would have been happy even with a minor reflection on pricing or even some polite reason why this was not possibile, and this was even after proving my credentials in person.
This is the first time ever that I have been met with this attitude both when booking on the phone and in person.
The rating has been marked down on customer service and as other reviews the main attraction of this holiday park is with the location/view.
Pricing is expensive and if you had six people travelling in a van it would appear to cost you $120 per night and the showers at $2 for 10 mins after paying this price is a further hit in the pocket.
I stayed the 2nd night of my stay in the southern lakes region and the welcome there was as different as chalk and cheese.
That holiday park has been highly recommended, will be put forward when talking with clients and will be placed on our website which clients visit.
Hi RVONROAD,
We have just taken over management of the Lake Tekapo Holiday park and sorry that you have experienced this lack of service in the park.
We are moving through the park and making changes, though this will be a lengthy process, we are hoping you will choose to come back in the future and meet us and we can discuss the service you offer.
Thanks
Andrea
South Island ▷ Wanaka Region ▷ Wanaka Township ▷
5.0/5
We have worked in the motorhome industry for several years and deal regularly with motorhome rental vehicle clients over the phone and always when we travel to Wanaka we stay at this holiday park.
Why?
Because it is a superb quiet location with great views and just a few minutes from the centre of Wanaka with excellent modern facilities and friendly staff to greet you.
The holiday park is very well designed and is 'motorhome friendly'.
Highly recommended!
South Island ▷ Canterbury ▷ Oxford ▷
4.5/5
Great to get out of earthquake damaged Chch an enjoy the Oxford Market experience.
Although compact, great local produce and products and you need to try some of the superb local cafes (awesome pies!)