MeganJane_85
South Island ▷ Queenstown Region ▷ Queenstown Township ▷
4.0/5
Rafted down the Shotover river for the first Time in NZ just recently!
Had a great experience apart from one guy that was on our trip, he was quite young and quite rude in his briefing and rafted down on the kayak by himself! Would have been much more enjoyable if he fell out:)Apart from that our guide (tom - I think) was Awesome! He really did a great job and made us feel very safe on the water! Had a great experience!
South Island ▷ West Coast ▷ Cron street ▷
5.0/5
Sky Dived for the first Time with Skydive Franz in May this year.
Would and will be recommending to everyone! Great team and they made everyone feel at ease and made the experience so much more enjoyable! Would recommend getting the complete photo package you will not regret it! I jumped at 15, 000 feet and being scared of heights I was pretty calm and would go 18, 000 next time! Thanks guys for such amazing experience! Loved every second!
South Island ▷ West Coast ▷ Fox Glacier ▷
0.5/5
Had a Helihike booked in with Fox Glacier Guiding and as it was raining on the morning when we went to check in we were told it may be cancelled due to the rain!
Which was fair enough! We were told the call would not be made until the time of the Helihike was due to start and to wait and some one would notify us. We waited for an hour and ten minutes until we had to go up again and ask what was going on! to be told it was cancelled! the girls at reception knew we were waiting and we were in full view! Thought this was poor customer service!
We are sorry to hear that your experience at Fox Glacier Guiding was not up to your expectations. We accept that we regrettably let you down and offer no excuses. We appreciate the feedback and have since discussed the issue with the customer service team to ensure this will not happen again. We sincerely apologise for any inconvenience.