We had a great time but the Britz experience was poor.

During the booking process they were very slow at responding to emails. Again very slow just prior to departure. We picked our motor homes up from Christchurch. Staff were only interested in giving us a very quick overview of the motor home and expected us to do our own research on their ap. There were 3 motor homes going out together. One had a smelly toilet. Another was missing the rubber gloves for use at dump station and all 3 had minor defects which should have been dealt with in between hires. The GPS’s were useless - we used our phones. Britz and Maui are basically the same company. I cannot recommend using them.

Reviewed over 3 years ago