ARTHUR ROBERTS UK
North Island ▷ Auckland Region ▷ Auckland ▷
5.0/5
In July 2019, my wife Pat and I had booked a one month campervan holiday for March 2020 in New Zealand through our travel agent when we stayed a night with my cousin.
She and her husband had had a campervan holiday in NZ 4 years before and told us how good Kenrick Mitchell and his NZ Frontiers were, encouraging us to change from the big company campervan booked by our travel agent if we could. This was done, to the credit of our travel agent whom we have used several times before, and Kenrick has lived up to his reputation throughout our holiday. The van, with 300,000 k on the odometer, ran perfectly and the engine compartment looked like new. The coolant and brake fluid levels remained on their correct marks and the oil needed no topping up (from the container provided) throughout the almost 4000 k we covered before we were stopped by the Covid-19 lockdown, midnight 25 March. Our scheduled flight home from Christchurch on 31 March was cancelled and we stayed in an excellent campsite near Christchurch airport, 219onJohns, until we were able to get flights home, via Auckland, on 10 April. Kenrick reduced his daily rate for the extra 11 days to reflect the fact that we were only driving the van on occasional short trips to the supermarket for food and made arrangements for us to leave the van at the campsite, being under lockdown himself. We found the van very well equipped. Hot water worked quickly and plentifully - Pat and I had showers one after the other with no problems. The gas heater worked well, as did the 2 ring gas hob and the fridge. We did not use the air conditioning or the microwave but the TV gave us a window on the world through our immobile fortnight and Kenrick left us a couple of film DVDs as well. The bed worked very well and was most comfortable and the table's adjustability was useful. We did have some queries during the trip, of a minor nature and Kenrick was always there to answer the phone and help. We recommend him without reservation.