Hertz at Auckland airport price gauged and charged us nearly $300 over our original price, cancelled our reservation without permission and nearly left my husband who is an essential worker stranded and

without a way to get to work, charged him twice for one day of rental and still haven't refunded the wrongful charge after 6 days. They wouldn't give us proof it would be refunded, refused to even bother trying and locked the door on us when we tried to go back in the building to discuss proof of refund further. In a time where the entire world is on lockdown during a pandemic you would think people would try show even a shred of decency, but apparently that's not possible for Hertz. You're disgusting and you should be ashamed of yourselves.

Reviewed over 4 years ago