Pascal
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South Island ▷ Kaikoura Region ▷ Kaikoura ▷
Maori Tours Kaikoura
weaver working; no visuals of what the pah may have looked like.
I had been looking forward to this tour and was very disappointed and felt we were charged far too much; Meeting the family comprised Maurice talking to us and then meeting his Scottish born wife; the weaving comprised standing outside the van for 10 mins trying to weave a piece of flax, no examples of finished product nor seeing a
weaver working; no visuals of what the pah may have looked like. Come on guys! We can do better than this, have experienced far more enagaging cultural tours in Rotorua which I recommended to many. This was very disappointing and embarrassing, my foreign guests were amused!
Oh my goodness Pascal - we hoped never to receive a review like this. We've fallen well short of your expectations and I'm sorry for that. We are grateful for your candid feedback and we partucularly like the suggestion about examples of completed weaving - we'll do that.
How can we put it right? We keep good tour records and in an effort to identify what went wrong we would appreciate more info. I've checked our bookings and can't find anyone named Pascal who travelled with us this season; so would you mind contacting with more details - date and time of the tour. Our freephone is 0800 866 267 or email info@maoritours.co.nz Thanks and look forward to hearing from you.
Kia ora Pascal, it's now almost two months since you posted the above comment and we haven't heard from you yet! We really would appreciate you making contact as soon as possible - many thanks.