We are quite disappointed.

We rented for 37 days, but they gave us an old clunker, wear and tear inside and outside, noisy. Because hardly any place in New Zealand is level, The first few nights we could not level the car, until we had bought some ramps on which we could level the car. We got trouble with the electronics of the engine during our travel (car wouldn’t start) and had to call a mechanic/electrician. That can of course happen. But the people and especially the manager of the depot in Christchurch (an older gentleman with a strong German accent) couldn’t care less (“So, what do you want from me?” literally), was quite uninterested and unprofessionally unfriendly. Also the pick-up in Auckland had been unorganized, chaotic and the people there gave an impression of not being interested at all in what they were doing. Camper was not clean either, both inside and out, when we picked it up. We had to ask if they could at least clean the toilet, which stank to high heaven. A lot of utensils were missing or broken. (So check everything extremely well before you take off, in case you would still decide to do a rental with this group of amateurs)

All in all, we are quite disappointed. We wish them all success, but we will never rent with Eurocampers NZ again. Much better options are MAUÏ and BRITZ Camper Rentals, of which we saw quite good examples during our travels.

(By the way, the ramps we had to buy were not reimbursed. “We don’t provide ramps”.) So, deal with it.

Reviewed over 4 years ago