We picked up the campervan from Christchurch.

Staff were helpful, but the van was tired and grubby. Some of this was not immediately apparent, but a lack of preparation was. The fittings were obviously old (‘armyl surplus’ blinds and storage pockets) and the bedding, though clean, was pretty much thrown across the seats. Additional towels and bedding were later offered. Subsequent examination found the fridge to be rusty and stained. It needed cleaning, and so did the floor. There was no evidence that the van had been cleaned and prepared properly in between clients.

The following day we had to return to exchange the stove and the satnav, neither of which were working properly.

The van drove well and there were no issues on the road, but the state of the living accommodation was unsatisfactory.

Reviewed over 3 years ago and experienced in February 2020