Michelle S
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
BEWARE- Mighway Camper Vans !
First when we picked up the vehicle at RV Super Center the guy knew nothing about the camper. The camper was smelled like rotten fish and was not charged - later we found out there was no solar panel as advertised, no potable water and the grey and septic tanks had not been cleaned. We cleaned the van ourselves and called the so called 24/7 road side assistance to fix the hot water issue and help unclog the grey water tank. There solution was for us to drive the van to the shop 200 kilometers away- not exactly what I want to do on Holiday. Mighway was questioned about the 24/7 ROAD SIDE assistance and the response was they did assist by answering the phone !We were able to unclog the grey water but spent two weeks without hot water.
Then the fan belt broke (we thought) it was actually a bearing that went bad leaving us stranded in Kaikoura. We called the 24/7 Road Side Assistance and again were told to bring it to a shop. When we pushed because our flight was out of Christchurch the next day, they finally said they would send a tow truck which would arrive around 1am and we could ride back to Christchurch (2 -3 hours) but when we arrived we would be on our own. Picture standing on the side of the road with your luggage at 4 am! Needless to say we refused this option, changed our flights and hired a car at our own expense. This company doesn’t care about you or your safety!