We rented a car from Vaughan in early December for 18 days to tour the South Island.

We were picked up at our hotel and given a thorough presentation on New Zealand driving, specific suggestions about what to see and do and did not leave without camp chairs, an umbrella and a bluetooth device to help with Google Maps. By the time we left, Vaughan seemed more like a friend than anything else. The price was as good or better than anywhere else and the car was in excellent condition.We did not worry once about the car rental process and focused on enjoying New Zealand.During our trip, he emailed us to make sure all was well and we had not been impacted by road closures.When we returned the car, he drove us to the airport.

We have rented cars in several countries and have never even remotely experienced this level of service. This is a locally owned business where service matters and the commitment to do so infuses every thing they do. Do not think of any other company to patronize when thinking of a car rental in New Zealand. You will receive personalized service, a fair price and not have to think about anything else but enjoying New Zealand.

Reviewed over 4 years ago