Piotr and Magda
North Island ▷ Auckland Region ▷ Auckland ▷
5.0/5
We looked at all rental companies and NZF’s offer stood out as the most honest, without any hidden fees.
Especially the insurance seemed reasonable, unlike everywhere else. From the very first e-mail we received back, we knew we were dealing with a dedicated, experienced proffessional.
New Zealand Frontiers owner Kenrick personally picked us up from Auckland airport and dropped us off when we were ready to head back home. Kenrick answered all our questions as well as questions we did not even think to ask –for example he took his time to go through most common road signs and NZ-specific traffic laws with us.
NZF is much smaller than the other big brands in local campervan rental market, but we believe it’s one of their main strengths. Their fleet is small, but throughout our 3-week trip we had absolutely no issues with the campervan or any of it’s equipment. Although the vehicle was a few years old, it was as clean as new and the diesel engine ran like new – you could see that Kenrick takes great care of his fleet. It’s perfectly balanced between comfort and size - the bed was surprisingly comfortable. There was plenty of room and storage space inside a vehicle not much longer than a station wagon– low fuel consumption and no problems with parking! We felt like it was made for a couple, we had everything we needed, electricity was never an issue and we’ve never ran out of hot water.
Whenever we required assistance, we knew we just had to call Kenrick and we got it immediately, no matter the time of day or day of the week, and always in a very proffessional manner – it gave us peace of mind, we really felt we are being taken care of.
We could not recommend New Zealand Frontiers enough, especially if you are a couple on your first trip to NZ – you will definitely not regret it and probably you can’t get a better deal or more proffessional help anyway. If we ever come back to NZ, we will definitely go with New Zealand Frontiers (NZF).