Alice Kate
South Island ▷ Canterbury ▷ Christchurch ▷
1.5/5
As one of the cheapest camper van companies around it wasn’t much of a surprise that we were not overwhelmed.
Upon arrival in Christchurch the pickup for us was 2 hours late and they didn’t answer the phone. Once we did arrive we had to wait another hour for the van to be ‘cleaned’, the staff were unfriendly and unmotivated and unhelpful. When we finally got the van, it was dirty, smelt really bad and the fridge was filthy..on top of that the tyres were flat and the table provided was broken. The van however did the job for the week, no break downs or mechanical issues but when we did try to get in touch with the company for a minor issue they never answered and had to go through MANY other companies/agents to even get a message through and they replied within 2 days which by then was too late. Seriously would not recommend this company, it’s worth spending a little more to get a lot more. Unfortunately this was the general consensus when speaking to other people using the ‘Happy Camper’ company. Did the job, but ultimately very disappointing, please train your staff better!