Nicl
South Island ▷ West Coast ▷ Hokitika ▷
5.0/5
Shining Star beachfront accomodation is the perfect place to stay in Hokitika, right across the glow worm dell and with direct access to the beach.
The staff is exceptionally helpful, very welcoming and friendly. Facilities are perfectly clean and the kitchen is well equipped. And, you can truly believe this review, since I have spent 5 days there - way longer than intended! We were forced to stay due to a problem with our Camper Van (we flushed our key down the toilet - yes, that really happened!) and were even able to stay in a cabin for one night for free! So, thanks a lot to the owner of the holiday park, who supported and helped us a lot, and the help of all the friendly staff during those days! We will definitely never forget our stay at this place!
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
I experienced the worst customer support ever with jucy rentals.
We had a problem while on the road with a jucy Camper Van and they did not offer assistance in any way, left us completely on our own. We had to call their service number multiple times and they ultimately charged us an estimated amount for solving our problem without being able to give me any prove for the costs. We spent 5 days of our holiday at the same place because of their incompetence. It was my second time traveling with a Camper Van in NZ but the first time with a jucy van - because there are many on the road in NZ, I thought they’re a good company - SO WRONG. Believe me, you don’t want to have anything to to with them. I can definitely NOT recommend renting at this company.