Sarah Plack
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
Lucky knowingly gave us a broken van with nothing to attach the grey water hose to.
Once we realised it, the support claimed that no one on the whole South Island can fix this (yeah...) and refused any support. They knew it by the time they gave us the van that it must have been broken because I had even asked them about whether these loose cables at the grey water tank are normal. After checking they confirmed that everything is fine (which it was not). Also, or stove was broken and so was a door of the cabinet (it constantly opened and closed on it's own. Oh, and the van had 450.000km already and started stinking whenever we drove a mountain road. It was a Jucy Campervan before, easily visible by the green color everywhere where the color was already chipped off. Terrible car and terrible customer service - would NEVER do it again!