Debbie O'B
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
I rented a car from Christchurch Lucky car rentals the worst experience 1:vehicle only had 3quarter tank fuel.
2:both front tyres had 15lb air in them. 3:I payed for 15days they tried to charge me for extra day of $18.98 plus a $35.00 after hour fee safe drop off as they wanted vehicle back by 5.30pm on the 14th day. When confronted their reply was "IF" I discovered the over charge they would refund the money. Made out our fault that deception 4:got stuck down south in a state of emergency rang to tell them they stated if vehicle not returned by due date I loose $1500 security deposit..5:No aircon got stuck for 5hrs in traffic with my elderly father & his wife due to state if emergency. 6:After speaking to them 4 time on return of vehicle tried to charge $85.00 late fee when proven wrong they found a stone chip in windscreen which wasn't on their paperwork so that cost guess how much you got it $85.00.. Not once was it recorded that I rang multiple times. What rip off pig dogs. I Will tell everyone my story how shameful this contributes to giving Nzer's a real bad name shame shame on you. 😞😞