Alan Barton
North Island ▷ Auckland Region ▷ Auckland ▷
3.0/5
Through Rankers, we booked a 2 person campervan with toilet & shower from Mighty for 16 days in the second half of February 2020, starting and finishing in Christchurch.
The van was from 2013 and had 255,000 km on the clock. Externally it was easily the scruffiest van going out that day. Internally it was well equipped and comfortable, and it drove well. There turned out to be 2 minor faults with the van - 2 of the curtains kept sliding off their rails until we fixed them with bluetack and the satnav was pretty useless as it kept cutting out, was silent and was not bright enough for the driver to see. Otherwise it was fine. The collection process at Christchurch was slow and chaotic. We were told to come at 10.30am but were not seen until 11.20 then, after we had been taken to our van we waited more than an hour before anyone came to show us how to use it - the whole morning gone. While we understand that we were hiring in the high season, we think the price of over $NZ6000 for 16 days is high for such an old van. We knew we would need to take out CDW insurance with Mighty on top of the hire cost and were also persuaded to buy a quick return package when we checked in, so that was a further £NZ1100 dollars. Using a campervan does give extra flexibility compared to motels, campsite cabins and B&Bs but, if I ever tour New Zealand again, I'll certainly choose thes over campervan.