Kiosk staff are great.

Requesting a copy invoice via the website is a complete and utter joke.

In fact telephone calls are ineffective and supervisors run for cover and never return calls when promised.

I have yet to receive any response to hundreds of e-mail sent.

Sadly senior management seem to be very week when it comes to customer service.

I bet that this post will not be responded to by anyone from Avis.

Avis - I challenge you to respond!

Reviewed almost 5 years ago