We were given quite an old van as expected from our booking option.

However the van was clean and generally presentable, drove really well with a minor grating of the gearbox when shifting in and out of 5th gear. There were a few minor omissions - no matches or lighter to make our first brew after the first couple hours driving, and also no broom. A few other minor issues with equipment but nothing too serious. We had a great 11 day trip and on our return, in order they could rectify the faults for the subsequent campers, we informed the reception desk without any complaint on our part. The staff were very apologetic and informed us they would be refunding (a significant amount) to our credit card. This was totally unexpected but we are most grateful and wish to express our thanks to Kiwi Campers and their staff for a very pleasant holiday.

By the way, thank you Rankers for you amazing app "Rankers Camping NZ" which we found tremendously useful on our trip. Highly recommended!

Reviewed almost 5 years ago