Our experience with Go Wild Campervans has left a very bad taste in our mouths.

We have never had an experience quite like it and we have travel throughout the world, using operators and rental companies in dozens of countries. The total lack of customer support or commitment on the part of Simon Whittaker and his staff has never been paralleled in our experience and we really hope we never have to endure a company like his again.

We had to terminate our holiday early due to the stress that we were feeling on a daily basis due to the state of the vehicle we hired. We had to deal with dozens of mechanics, have had to find appropriate services ourselves, with no help from Go Wild. Even when we drove to their base town, Nelson, we were still told to look around ourselves to find an auto electrician to fix a broken fridge. We had to find someone to deal with malfunctioning stereos, leaks that let in rain and dust, holes in the floor, draining batteries, cold, damp, draughty vehicles that were unsafe - window wipers that didn't work, front wheels totally out of balance, windows that would not close and items missing that were included on their website http://www.gowildcampervans.co.nz such as sheets.

We spent hours on the phone with Simon, who dodged, denied, expressed disbelief, avoided any responsibility and simply didn't seem to care about what was happening to our holiday.

We feel that our vacation was ruined. Our money has not being refunded for terminating the rental and we have not being compensated for the repairs we had to do, nor the days wasted getting the repairs done. We would advise against this company to anyone and we wish we had never being sent to them in the first place.

Reviewed over 13 years ago