We rented bikes from Planet Bike and were immediatly dissapointed by the unprofessional customer service from the owner.

He was condesending and offered to "draw us a map" when asked if the rental came with one. He made several underhanded remarks about our potential biking abilities. If this is a demonstration of the way he interacts with all of his clients I dont know how he has stayed in bussiness for as long as he has. We had a great time on the trails in the complex. I would recomend them for all levels it was a blast but our experience was tainted by this man so full of himself that he wanted us to feel bad about ourselves, thats not what we paid for.

Reviewed over 13 years ago