We have rented an RV before, in Alaska, so we have a bit of comparison.

We recently rented a 6 berth Britz for 2 weeks in NZ in the winter. It had 180k km on it. There were a number of issues. In the big picture, we were able to have a great vacation, and having a campervan allowed us to do this. Pros: Everybody we dealt with was professional. Interior looked nice/clean. Well stocked, including 2 warm blankets per person and an electric heater. Here are the issues: (1) Shocks/suspension were old/worn. A lot of road noise so that we could not talk between the driver/passengers. Also, after going over a bump, the van would oscillate several times before settling down. This did cause some motion sickness issues for passengers. When parked, even a young child walking across the width of the van would cause the entire van to tilt (2) Water storage - there was definitely something odd going on. After our first night, we ran out of water after doing 2 loads of dishes - probably 3-4 sink-fulls of water. At first, I thought this was the result of Britz not filling the water, but this happened several other times. So we never used the shower. This turned out to be ok, because we wound up staying at camp sites that had showers/kitchens, but I would be very concerned if we were at DOC sites with no water. (3) Kitchen bench cushions - that convert to a bed - had velcro, but the wooden slats underneath did not. This meant that while driving, the cushions would slip out constantly. The lack of velcro was very surprising (4). Fridge had a loose seal. It would detach from the door, which sometimes opened while driving. (5) WiFi through the TomTom was unusable. If traveling from abroad, I'd suggest simply buying a local Spark SIM card which works quite well. (6) Although we didn't use it much, the cruise control would sometimes not work. Not a huge deal breaker. (7) Took an hour for an agent to start with us at check-in. Bottom line: I'd probably rent a newer (Maui) van.

Reviewed over 5 years ago